All requests for returns or refunds must be made 15-30 days after your purchase of the product. We won’t accept requests made before the 15 day -period or after 30 days of purchase.
If you have any unopened product, we kindly ask that you ship it back to us (you must pay for the return shipping!).
RETURNING UNOPENED PRODUCT?
Check the following:
• Item is in original, unopened packaging
• Items are securely packed in package with the order number and original packaging slip
• When using USPS to ship your returned items: Request Your Return Label
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the U.S. Note that there are restrictions on some products, and some products cannot be shipped to certain States destinations. We do not ship international orders. We do not ship to PO Boxes!
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We will do our best to ship your items within 24 hours after receiving your order. Except on weekend or federal holidays or if your items became out of stock right before you placed your order, in that case we will inform you by e-mail and discuss any available options with you! Orders placed on the weekend will ship on the Monday following that weekend unless is a Federal Holiday. We will do our best to ship it as soon as possible.
You can order online and pickup in store or curbside pickup is also available. Once you order and ready to pickup your order call us when you arrive and we will take your order to you. We do practice Covid-19 CDC guidelines for everyone safety.